Privacy policy.
This privacy policy sets out how Big Squeeze Design Agency Ltd. obtains, holds, uses and discloses personal data and how we protect it.
Big Squeeze is committed to only holding personal data that is accurate, adequate, relevant and not excessive.
This policy provides further details about how we do this, along with details on how to contact us if required.
Collection and Use of personal data
Big Squeeze collect personal data for a small number of specific reasons, including;
1. To enable us to perform our contractual responsibilities for support services and / or project delivery
2. To enable us to provide quotations for services
3. To enable us to process orders for products and services
Personal Data is processed in relation to bullet points 1, 2 and 3; “Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract”.
For us to be able to carry out the above-mentioned activities we may need to share your data with relevant third parties as follows:
– To suppliers to enable us to process quotations for products and services
– To vendors to be able to raise support incidents and requests
– To third party support organisations where Big Squeeze outsource elements of support or are acting on the customers behalf
– Marketing partners for the purpose of executing Big Squeeze marketing campaigns
Please be assured that Big Squeeze will never sell or lease personal data to third party organisations for direct marketing purposes.
The types of data Big Squeeze may collect include:
1. Personal details, including; name, job title, email, telephone number and address. Usually the address will be your place of work, however occasionally Big Squeeze may need to know of your home address if we are supporting you whilst you are working remotely.
2. IP address, if required for resolving support issues or during project delivery services if our services are connected to your remote working environment.
Big Squeeze will only collect relevant personal data that is required for us to provide you with our services. Normally this data will be obtained directly from you, although we may occasionally use third party marketing services. Where this is the case we will always ensure that the third party marketing agency hold the correct permissions for your data to be used for the intended purpose.
Retention and deletion policy
Big Squeeze is committed to ensuring that your data is protected. In order to prevent unauthorised access Big Squeeze has put in place appropriate physical and electronic security to keep your data safe.
Big Squeeze will keep your data for an appropriate length of time to enable us to continue providing our services to you, or until such time you withdraw your consent (if consent is the basis for processing).
Changes to privacy policy
Any changes to this privacy policy will be published via Big Squeeze website, www.big-squeeze.co.uk. It is recommended that you check our website regularly to view the latest privacy policy.
Access to your information
You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to the following address:
Big Squeeze Design Agency Ltd.
22 Paxton Road
London
W4 2QX
Or email to hello@big-squeeze.co.uk
Rights of the Data Subject
In all cases, please direct your queries to:
Big Squeeze Design Agency Ltd.
22 Paxton Road
London
W4 2QX
Or email to hello@big-squeeze.co.uk
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Although we make every effort to protect the personal information which you provide to us, the transmission of data over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to the Website and that any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
Third party websites
The Website may, from time to time, contain links to websites operated by third parties. Please note that this privacy policy only applies to the personal information that we collect through this Website and we cannot be responsible for personal information collected and stored by third parties. Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites. We do not accept any responsibility or liability for third party terms and conditions or policies.